How to Connect to IIUM-Student Wi-Fi

To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet):

Step 1: Select the Correct Wi-Fi Network

Go to your device’s Wi-Fi settings.

Look for the network:

SSID (Network Name): IIUM-Student

Security Type: Open (no password initially).

Step 2: Log In with Your IIUM Credentials

After connecting, open a web browser (Chrome, Safari, Edge, etc.).

You will be automatically redirected to the IIUM Wi-Fi login page.

If not, manually visit: http://captive.apple.com (for iOS) or any non-HTTPS site (e.g., http://example.com).

Enter your login details:

Username: Your matric number (e.g., G1234567).

Password: Same as your i-Ma’luum password.

Click "Login" or "Connect".

✅ You should now be connected!

Step 3: Troubleshooting (If Connection Fails)

❌ No login page appears?

Disable mobile data/VPN.

Clear browser cache or try a different browser.

❌ "Authentication failed"?

Reset your i-Ma’luum password at:🔗 https://passwordreset.iium.edu.my

Contact ICT Help Desk if locked out.

❌ Limited/No Internet?

Forget the network → Reconnect.

Restart your device.

Important Notes

📌 Valid only for IIUM students (staff must use IIUM-Staff).📌 Do not share your credentials – misuse may lead to account suspension.📌 Report dead zones via i-FIRST.

Need Help?

ICT Help Desk (Gombak): ☎️ 03-6421 6666

Email: servicedesk@iium.edu.my

Walk-in: Level 1, ITD Building

Enjoy seamless internet access across IIUM campuses! 🚀