How to Create an IIUM Wi-Fi Guest Account

IIUM provides temporary Wi-Fi access for visitors/guests through the IIUM-Guest network. Here’s how to get access:

Option 1: Self-Registration (For Short-Term Guests)

Connect to "IIUM-Guest" Wi-Fi (no password required).

Open a browser → You will be redirected to the IIUM Guest Portal.

Register as a Guest:

Fill in:

Name

Mobile Number (for OTP verification)

Email

Purpose of Visit (e.g., meeting, event)

Agree to the terms & conditions.

Verify via OTP (sent to your phone).

Login with the provided credentials.

✅ Access granted for 24 hours (renewable if needed).

Option 2: Sponsored Guest Account (For Long-Term Visitors)

If you’re a guest speaker, vendor, or visiting researcher, an IIUM staff member must sponsor your account:

The staff submits a request via:

i-FIRST (Ticket category: Wi-Fi Access Request)

Email ICT Help Desk (servicedesk@iium.edu.my) with:

Guest’s full name, contact, and duration of stay.

Reason for access (e.g., conference, collaboration).

Once approved, the guest receives login details via email/SMS.

Important Notes

Guest accounts expire after the approved duration.

Speed may be limited compared to student/staff Wi-Fi.

Commercial use is prohibited (only for official visits).

Troubleshooting

❌ Not redirected to the login page?

Manually open: http://captive.apple.com (iOS) or any HTTP website.

❌ OTP not received?

Check spam folder or request a resend.

❌ Account expired?

Re-register or ask your IIUM sponsor to extend access.

Need Help?

ICT Help Desk: ☎️ 03-6421 6666 | 📧 servicedesk@iium.edu.my

Walk-in: Level 1, ITD Building, Gombak Campus

Note: Misuse of guest accounts may result in access termination. 🔐