My i-Ma'luum account shows my student status as 'DEFER'. What should I do?

Q: My i-Ma'luum account shows my student status as 'DEFER'. What should I do?

A: The 'DEFER' status is not under ITD purview. Students are required to refer to their respective Kulliyyah or the AMAD/CPS Office for further action. Only once your status has been updated to 'Active', your access to University systems (such as i-Ma'luum) will be restored.