VoIP Advantages and Disadvantages (IP phone) VoIP Advantages Being VoIP providers ourselves at Nextiva, it would be fair to say we know a thing or two about VoIP. Here’s a detailed guide to its pros and cons:  Lower costs  Increased accessibility  Complete portability  Higher scalability  Advanced features for small and large teams  Clearer voice quality  Supports multitasking  More flexibility with softphones VoIP Disadvantages Here are the downsides associated with the VoIP service you need to be aware of:  Needs a reliable internet connection  Susceptible to network jitter  Limited location tracking for emergency calls  Compatibility issues with some traditional alarm systems  Security concerns