What does “Connected, no internet” mean? Q: Why does my device say “Connected, no internet”? A:This message means your device is successfully connected to the Wi-Fi router, but the router itself is not connected to the internet. Possible causes include: Issues with your internet service provider (ISP) Problems with the modem or router Temporary network configuration errors Recommended Actions: Restart your modem and router Check if other devices have internet access Contact your ISP if the issue persists