Microsoft 365

FAQs related to Microsoft 365 account for IIUM staff

FAQ: How to Check M365 Storage Usage

In light of the recent communication regarding Microsoft M365 storage allocation at the University (15 GB for staff and 5 GB for students), we provide the following infographic to guide you through the process of checking your storage usage. 

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ITD acknowledges the concerns of the IIUM community regarding the matter of M365 storage. In our unwavering commitment to ensuring quality service delivery, we remain dedicated to ongoing research efforts, striving to provide the best solutions for all. Rest assured, we shall provide updates from time to time. 

 

Should you have any questions or require further assistance, please feel free to reach out to the ITD Service Desk at 6666 or servicedesk@iium.edu.my 

 

Create IIUM Live Email to Access Microsoft

Microsoft LIVE IIUM email Info

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Microsoft Office Issues ( Activation Issues )

First of all, uninstall any other version of Microsoft Office from the pc/laptop. You can visit here for uninstall tool provided by Microsoft: https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8
Then login to www.office.com using your LIVE IIUM account and install the latest Microsoft Office 365 from the "Install Office" button.

After that, open MS Word and sign in using your LIVE IIUM email account for automatic activation.

Hope that helps. Thank you.

How many devices can I install my staff version of Microsoft Office on?

You can install Microsoft Office for free on up to 15 devices in total (five installations on Windows and MAC devices, five installations on smart phones and five on tablet devices).

Please note, you are only able to install the applications on devices that you personally own. 

Manage Microsoft Onedrive Guidelines

  1. If you don't have OneDrive installed, download the latest version.

  2. Select the Start button, search for OneDrive, and then open it.

  3. When OneDrive Setup starts, enter your Microsoft account, and then select Sign in.

  4.  

     

Note

If you already had an account signed in to OneDrive and you want to add another account, select the OneDrive cloud icon in the Windows taskbar notification area, select Help & Settings. In Settings, select Account, select Add an account, and then sign in.
Important

If you're using the OneDrive Mac Store app, uninstall it before installing the latest build of the sync app.

 

Introduction to Microsoft Onedrive Training

السلام عليكم ورحمة الله وبركاته

Dear All Staff,

Microsoft OneDrive is a cloud storage provided by Microsoft when you activate your LIVE IIUM email account. Microsoft OneDrive works similar to other well-known consumer cloud storage options, such as Dropbox, Google Drive and iCloud. Compared to other providers, the OneDrive storage for IIUM staff and students is currently 1TB per account.

In view of this, the ITD has arranged an online briefing sessions as follows:

DOWNLOAD THE RECORDING HERE!

It is hoped that all staff can take this opportunity to learn the functionality of OneDrive and to take advantage of what it can offer. 

Note: Kindly activate your LIVE IIUM email account to access OneDrive. Click here to read the infographic. 

Any inquiries, please WhatsApp ICT Services Help Desk WhatsApp Hotline at 016-9832415 or email servicedesk@iium.edu.my. 

 

Thank you. 

Information Technology Division

Introduction to Microsoft OneDrive Training 02/2021

السلام عليكم ورحمة الله وبركاته

Dear All Staff,

Microsoft OneDrive is a cloud storage provided by Microsoft when you activate your LIVE IIUM email account. Microsoft OneDrive works similar to other well-known consumer cloud storage options, such as Dropbox, Google Drive and iCloud. Compared to other providers, the OneDrive storage for IIUM staff and students is currently 1TB per account.

In view of this, the ITD has arranged an online briefing sessions as follows:

DOWNLOAD THE RECORDING HERE!

 

It is hoped that all staff can take this opportunity to learn the functionality of OneDrive and to take advantage of what it can offer.

Note: Kindly activate your LIVE IIUM email account to access OneDrive. Click here to read the infographic.

Any inquiries, please WhatsApp ICT Services Help Desk WhatsApp Hotline at 016-9832415 or email servicedesk@iium.edu.my.

Thank you.

 

Information Technology Division

Introduction to Microsoft OneDrive Training 03/2021

السلام عليكم ورحمة الله وبركاته

Dear All Staff,

Microsoft OneDrive is a cloud storage provided by Microsoft when you activate your LIVE IIUM email account. Microsoft OneDrive works similar to other well-known consumer cloud storage options, such as Dropbox, Google Drive and iCloud. Compared to other providers, the OneDrive storage for IIUM staff and students is currently 1TB per account.

In view of this, the ITD has arranged an online briefing sessions as follows:

DOWNLOAD THE RECORDING HERE!

 

It is hoped that all staff can take this opportunity to learn the functionality of OneDrive and to take advantage of what it can offer.

Note: Kindly activate your LIVE IIUM email account to access OneDrive. Click here to read the infographic.

Any inquiries, please WhatsApp ICT Services Help Desk WhatsApp Hotline at 016-9832415 or email servicedesk@iium.edu.my.

Thank you.

 

Information Technology Division

MICROSOFT 365 AND ONEDRIVE

MICROSOFT-365-AND-ONEDRIVE.png

Information not updated at live account

Student to update 365 profile or reset password for live account.

Guide to Microsoft’s cloud storage

Invalid User

Invalid-user.jpeg

Close browser and restart again.

 

 

 

Cloud storage allocation for Google Workspace and Microsoft 365

We are delighted to share the latest developments on cloud storage allocation for Google Workspace and Microsoft 365. 

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Based on Mesyuarat MAPITA No. 1/2024 dated 5th March 2024, Jabatan Digital Negara (JDN) (formerly known as MAMPU) has subscribed to Google Services under the Government Hybrid Cloud Initiative. This subscription is valid from 1st March 2024 to 28th February 2028 (4 years). Effective 1st April 2024, staff members will have a storage allocation of 60GB, while students will receive 10GB under Google Workspace.

 

Furthermore, the Ministry of Higher Education (MOHE) has renewed the subscription to Microsoft 365, valid from 1st August 2024 to 31st July 2027 (3 years). However, the storage allocation remains unchanged, with staff members allocated 15GB and students 5GB, effective 1st April 2024 for Microsoft 365.

 

ITD acknowledges the need for additional storage capacity within the KCDIOM community. To address this, an email will be sent to KCDIOM administrators and IT coordinators, furnishing details about additional storage capacity for Microsoft 365 and Google Workspace by 25th March 2024.

MS Teams: Public vs. Private Teams

Microsoft Teams is a powerful tool for improving communication and teamwork. Private Teams offer more benefits than Public Teams, especially for protecting sensitive data. Therefore, ITD recommends that the IIUM community set Microsoft Teams to private for enhanced data security.

Here’s why Private Teams are a better choice:


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Join a Teams meeting from the app

Join a Teams meeting from the app

Join a Microsoft Teams meeting from your calendar, or sign in as a guest on the web.

  1. Go to your Teams calendar.

  2. Find a meeting and select Join.

  3. From the pre-join screen:

    1. Turn on your camera

    2. Select Effects and avatars to choose a background effect.

    3. Choose your audio settings.

  4. Select Join now.

Join a Teams meeting on the web

Don't have the Teams app? You can still join a Teams meeting.

  1. In your email invite, select Join the meeting now.

    You can also use a dial-in number and conference ID from the email to call in.

  2. You have three choices:

    • Download the Windows app: Download the Teams desktop app.

    • Continue on this browser: Join a Teams meeting on the web.

    • Open your Teams app: If you already have the Teams app, go right to your meeting.

  3. Type your name.

  4. Choose your audio and video settings.

  5. Select Join now.

  6. Depending on meeting settings, you'll get in right away, or go to a lobby where someone in the meeting will admit you

How do I download Microsoft Office for free?

Q: How do I download Microsoft Office for free?
A:

  1. Sign in to office.com with your IIUM Live email.

  2. Go to Install Office to download for up to 5 devices.

Can I access Microsoft Azure for learning?

Q: Can I access Microsoft Azure for learning?
A: Yes. Sign in via Azure Dev Tools for Teaching using your IIUM Live email.

How do I set up my IIUM Live email for Microsoft 365?

Q: How do I set up my IIUM Live email for Microsoft 365?
A:

  1. Log in to my.iium.edu.my > Staff Portal > Subscribe to Microsoft Office 365.

  2. Note your Live email (format: username@live.iium.edu.my) and temporary password.

  3. Sign in to office.com to activate and download software.

Can I install Microsoft Office on personal devices?

Q: Can I install Microsoft Office on personal devices?
A: Yes! Staff can install Office 365 on up to 15 devices (5 PCs/Macs, 5 smartphones, 5 tablets).

How do I download free software via Microsoft Azure?

Q: How do I download free software via Microsoft Azure?
A:

  1. Log in to my.iium.edu.my/staff > My Apps > Administrative/University Strategic > Software Free Download.

  2. Register your IIUM Live email and access Azure Dev Tools for Teaching.

What software is available?

Q: What software is available?
A: Includes Windows OS, Visual Studio, SQL Server, and more. See the Microsoft Azure Portal under "Education - Software".

How to Enable 2SV for Microsoft 365 (Staff Live Email)

How to Enable 2SV for Microsoft 365 (Staff Live Email)

Step 1: Log in to Your IIUM Microsoft Account

  1. Go to account.microsoft.com.

  2. Sign in with your IIUM Live email (e.g., username@live.iium.edu.my).

Step 2: Enable 2-Step Verification

  1. Click Security → More security options.

  2. Under Two-step verification, select Set up two-step verification.

  3. Choose a verification method:

    • Microsoft Authenticator App (Recommended)

    • SMS (Text Message)

    • Alternate Email

  4. Follow the setup steps and confirm.

What is Microsoft Azure Portal? (For IIUM Students & Staff)

Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy cloud services provided by Microsoft Azure. IIUM provides access to Azure for educational and research purposes, including free software, development tools, and cloud computing resources.

Key Features of Azure Portal for IIUM Users

1. Free Software & Developer Tools

  • Download Microsoft software (e.g., Windows Server, Visual Studio, SQL Server) via Azure Dev Tools for Teaching (formerly Microsoft Imagine).

  • Access development tools for coding, AI, and data science.

2. Cloud Computing & Storage

  • Create virtual machines (VMs) for projects.

  • Use Azure Blob Storage for secure file storage.

  • Deploy web apps and databases in the cloud.

3. Learning Resources

  • Free courses on AI, cloud computing, cybersecurity (Microsoft Learn).

  • Hands-on labs for students and researchers.

4. Research & Collaboration

  • High-performance computing (HPC) for large-scale research.

  • Share resources with team members securely.

How IIUM Students/Staff Access Azure Portal

  1. Log in to Microsoft Azure Portal using:

    • Students: username@live.iium.edu.my (IIUM Live email).

    • Staff: username@iium.edu.my (Staff email).

  2. Navigate to:

    • "Azure Dev Tools for Teaching" (for free software).

    • "Virtual Machines" (for cloud computing).

Need Help?

Note: Azure resources are for academic use only—commercial projects are restricted. 🚀