Services: ITD Service Desk
ITD Service desk responsibilities such as:
- Managing service requests, problems, and incidents
- Addressing IT concerns of all departments in the organization
- Tracking customer issues
- Enabling employee onboarding
- Monitoring reports
Service provided for Staff/Student at IIUM
- Wi-Fi access
- Create incident ticket.
- University Email
- Entertain call from user.
- IT related
How to Contact ITD Service Desk
ITD hotline: 03 64216666
ITD hotline WhatsApp: 0169832415