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83 total results found

Manage Microsoft Onedrive Guidelines

FAQ: ICT Services HelpDesk Microsoft 365

If you don't have OneDrive installed, download the latest version. Select the Start button...

Customer Service vs. Customer Support

FAQ: ICT Services HelpDesk ICT SERVICES HELPDESK

The difference between customer service and customer support is that customer support teams suppo...

Information and Communication Technologies (ICT)

FAQ: ICT Services HelpDesk ICT KNOWLEDGE

The meaning of Information Technology & CommunicationInformation and Communications Technolog...

Service Desk Counter: Do’ and Don’t

FAQ: ICT Services HelpDesk ICT SERVICES HELPDESK

Service desk counter Do.’ Respect your customers. Be Honest Take Responsibility Always Put Yo...

Services: ITD Service Desk

FAQ: ICT Services HelpDesk ICT SERVICES HELPDESK

ITD Service desk responsibilities such as: Managing service requests, problems, and incidents A...

How to Keep Your Laptop Battery in Good Condition

FAQ: ICT Services HelpDesk ICT TIPS & TRICKS

Here’s the best advice for keeping your laptop battery running as long as it can on its little p...

Energy Saving Tips to Reduce Workplace Energy Costs

FAQ: ICT Services HelpDesk ICT TIPS & TRICKS

Establish energy-efficient practices: Depending on the utility company you are paying, they usual...

Tips to fix IIUM Students WI-FI

FAQ: ICT Services HelpDesk FOR IIUM STUDENTS

IIUM Student Wi-Fi not working? Here’s how to fix the problems  

Do’s and Don’ts of the Workplace Rules Everyone Should Follow

FAQ: ICT Services HelpDesk ICT KNOWLEDGE

  The Do’s Do arrive early.  Do be willing to help a co-worker. Do jump at the chance to comp...

How to Create a Group Email Account in Gmail

FAQ: ICT Services HelpDesk GOOGLE (G Suite/Gmail)

To create a group email account, follow the steps below: Visit Google Groups and click "Create G...

Manage Google Drive Guidelines

FAQ: ICT Services HelpDesk GOOGLE (G Suite/Gmail)

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

Maintain Your Desktop

FAQ: ICT Services HelpDesk ICT TIPS & TRICKS

Physical CareComputers include various sensitive internal structures, and it’s important to pro...

Create IIUM Live Email to Access Microsoft

FAQ: ICT Services HelpDesk Microsoft 365

CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

Guide to Microsoft’s cloud storage

FAQ: ICT Services HelpDesk Microsoft 365

UTILISATION OF ONEDRIVE FOR IIUM ECOSYSTEM

Import Google Calendar into Outlook

FAQ: ICT Services HelpDesk GOOGLE (G Suite/Gmail)

How to Import Google Calendar into Outlook

Migrate Your Google Account

FAQ: ICT Services HelpDesk GOOGLE (G Suite/Gmail)

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

10 Essential Computer Maintenance Tips

FAQ: ICT Services HelpDesk ICT TIPS & TRICKS

  Today’s computers come in many different shapes and sizes, and each keeps us connected to ou...

Manage Gmail Guidelines

FAQ: ICT Services HelpDesk GOOGLE (G Suite/Gmail)

HOW TO MOVE OR COPY MAIL FROM ONE GMAIL ACCOUNT TO ANOTHER

IIUM Live Email Guidelines

FAQ: ICT Services HelpDesk FOR IIUM STUDENTS

HOW TO CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

What is E Waste

FAQ: ICT Services HelpDesk ITD GO GREEN

What is E-Waste E-waste is electronic products that are unwanted, not working, and nearing or ...