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72 total results found

Manage Microsoft Onedrive Guidelines

ICT Services HelpDesk Microsoft 365

UTILISATION OF ONEDRIVE FOR IIUM ECOSYSTEM

Customer Service vs. Customer Support

ICT Services HelpDesk ITD HELPDESK

The difference between customer service and customer support is that customer support teams suppo...

Information and Communication Technologies (ICT)

ICT Services HelpDesk ICT KNOWLEDGE

The meaning of Information Technology & CommunicationInformation and Communications Technolog...

Service Desk Counter: Do’ and Don’t

ICT Services HelpDesk ITD HELPDESK

Service desk counter Do.’ Respect your customers. Be Honest Take Responsibility Always Put Yo...

Services: ITD Service Desk

ICT Services HelpDesk ITD HELPDESK

ITD Service desk responsibilities such as: Managing service requests, problems, and incidents A...

How to Keep Your Laptop Battery in Good Condition

ICT Services HelpDesk ICT TIPS & TRICKS

Here’s the best advice for keeping your laptop battery running as long as it can on its little p...

Energy Saving Tips to Reduce Workplace Energy Costs

ICT Services HelpDesk ICT TIPS & TRICKS

Establish energy-efficient practices: Depending on the utility company you are paying, they usual...

Tips to fix IIUM Students WI-FI

ICT Services HelpDesk FOR IIUM STUDENTS

IIUM Student Wi-Fi not working? Here’s how to fix the problems  

Do’s and Don’ts of the Workplace Rules Everyone Should Follow

ICT Services HelpDesk ICT KNOWLEDGE

  The Do’s Do arrive early.  Do be willing to help a co-worker. Do jump at the chance to comp...

How to Create a Group Email Account in Gmail

ICT Services HelpDesk GOOGLE (G Suite/Gmail)

To create a group email account, follow the steps below: Visit Google Groups and click "Create G...

Manage Google Drive Guidelines

ICT Services HelpDesk GOOGLE (G Suite/Gmail)

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

Maintain Your Desktop

ICT Services HelpDesk ICT TIPS & TRICKS

Physical CareComputers include various sensitive internal structures, and it’s important to pro...

Create IIUM Live Email to Access Microsoft

ICT Services HelpDesk Microsoft 365

CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

Guide to Microsoft’s cloud storage

ICT Services HelpDesk Microsoft 365

UTILISATION OF ONEDRIVE FOR IIUM ECOSYSTEM

Import Google Calendar into Outlook

ICT Services HelpDesk GOOGLE (G Suite/Gmail)

How to Import Google Calendar into Outlook

Migrate Your Google Account

ICT Services HelpDesk GOOGLE (G Suite/Gmail)

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

10 Essential Computer Maintenance Tips

ICT Services HelpDesk ICT TIPS & TRICKS

  Today’s computers come in many different shapes and sizes, and each keeps us connected to ou...

Manage Gmail Guidelines

ICT Services HelpDesk GOOGLE (G Suite/Gmail)

HOW TO MOVE OR COPY MAIL FROM ONE GMAIL ACCOUNT TO ANOTHER

IIUM Live Email Guidelines

ICT Services HelpDesk FOR IIUM STUDENTS

HOW TO CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

What is E Waste

ICT Services HelpDesk ITD GO GREEN

What is E-Waste E-waste is electronic products that are unwanted, not working, and nearing or ...