What should I do if my device can’t find the Wi-Fi network?

A:
If your device can’t detect the Wi-Fi network, try the following steps:

1. ✅ Ensure the Wi-Fi feature is turned on in your device settings.

2. 📡 Check if the router is powered on and actively broadcasting the network.

3. 📶 Make sure you are within range of the Wi-Fi signal.

4. 🔄 Restart both your router and your device to refresh the connection.

If the problem persists, please contact the ITD Service Desk for further assistance.

📧 servicedesk@iium.edu.my | ☎️ 03-6421 6666 | 📱 WhatsApp 016-9832415