What should I do if my device can’t find the Wi-Fi network?
A:
If your device can’t detect the Wi-Fi network, try the following steps:
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✅ Ensure the Wi-Fi feature is turned on in your device settings.
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📡 Check if the router is powered on and actively broadcasting the network.
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📶 Make sure you are within range of the Wi-Fi signal.
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🔄 Restart both your router and your device to refresh the connection.
If the problem persists, please contact the ITD Service Desk for further assistance.
📧 servicedesk@iium.edu.my | ☎️ 03-6421 6666 | 📱 WhatsApp 016-9832415
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