Recently Updated Pages
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help des...
Is there a deadline for booking the Training Lab?
Q: Is there a deadline for booking the lab?A: Yes! You must verify software setup at least 3 work...
Microsoft Azure (Staff)
How to Record a Zoom Meeting (IIUM Students & Staff Guide)
You can record Zoom meetings for later reference, but permission depends on host settings. Follow...
How to Connect to IIUM-Student Wi-Fi
To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...
How to Create an IIUM Wi-Fi Guest Account
IIUM provides temporary Wi-Fi access for visitors/guests through the IIUM-Guest network. Here’s h...
How to Fix IIUM Wi-Fi Connection Problems (Students & Staff)
if you're unable to connect to IIUM-Student or IIUM-Staff Wi-Fi, follow these troubleshooting ste...
What is Microsoft Azure Portal? (For IIUM Students & Staff)
Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...
How to Download an Attendance List from Microsoft Teams (IIUM Classes)
For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...
How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)
Since IIUM uses Google Workspace for Education, staff and students can create email groups (maili...
How to Remove a Scheduled Invitation from Google Calendar (IIUM Account)
If you’ve sent a Google Calendar invite and need to cancel or delete it, follow these steps: Met...
How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1. ...
How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)
You can import calendar events into Outlook (for IIUM email accounts) from ICS files, Google Cale...
How to Register for "Going Abroad Self-Registration" for IIUM Email Access
How to Register for "Going Abroad Self-Registration" for IIUM Email Access If you are an IIUM st...
How to Enable 2SV for Microsoft 365 (Staff Live Email)
How to Enable 2SV for Microsoft 365 (Staff Live Email) Step 1: Log in to Your IIUM Microsoft Acc...
How to Enable 2SV for IIUM Email (Google Workspace)
1. What is 2-Step Verification (2SV)? 2SV adds an extra layer of security to your IIUM account (...
How to Print Class List in IIUM
For Lecturers & Academic Staff Method 1: Via SIS (Student Information System) Log in to I...
Policies
Q: Can I use Adobe CC for commercial work?A: No. The license is only for academic/non-commercial ...
Are all Adobe apps included?
Q: Are all Adobe apps included?A: Most apps are included, but some specialized tools (e.g., Subst...