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How to Fix IIUM Wi-Fi Connection Problems

if you're unable to connect to IIUM-Student Wi-Fi, follow these troubleshooting steps: Step 1:...

Trouble-shooting Issues Related to WI-FI

This is a general guideline to troubleshoot on why you cannot access wifi/interne...

Who to Contact for Admission Matters

Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...

Other Important Guidelines

Other important guidelines: It is recommended to put "Assalamualaikum" in writing or using Arabi...

Unable to Use i-Attend

Q: I cannot use i-Attend. What should I do? A: Please follow these steps to resolve the issue: ...

What are the operational hours for the ICT Help Desk at Gombak Campus?

Q: What are the operational hours for the ICT Help Desk at Gombak Campus?A: Monday–Thursday: 8...

How can I contact the ICT Help Desk?

Q: How can I contact the ICT Help Desk?A: Gombak: Tel: 03-6421 6666 | WhatsApp: 016-9832415 | ...

Guidelines on Announcements through IIUM Email, Staff & Student Portals

Q: How can I make an official announcement to IIUM staff and students? A: You can make announcem...

Contact ITD

Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help des...

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What services does the ICT Helpdesk provide?

  ✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...

What services are NOT provided at the ITD Service Helpdesk?

  🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...

Access CAM Entry

Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...

SFS Issue Already Closed

Issue: SFS Issue Already Closed Important Information:For any SFS (Student Financial Services) i...

What is Staff Clearance (Exit Clearance)?

Q: What is staff clearance and why is it required? A:Staff clearance, or exit clearance, is a fo...

What should I do if my student status is 'DISMISSED'?

If your status is listed as ‘DISMISSED’, please consult with your Kulliyyah, Academic Advisor, or...

What should I do if I cannot access the internet on my laptop using my IIUM student ID?

A: If your laptop is unable to connect to the internet using your IIUM student ID, please follow ...

Gemini License Arrangement for Google Workspace

  In wording: Berikut adalah kompilasi topik FAQ Pelaksanaan Gemini & NotebookLM:   ...

Awareness for Multi-Factor Authentication (MFA)

This awareness campaign highlights the importance of Multi-Factor Authentication (MFA). MFA p...

Recognizing these common signs of a scam could help you avoid one.

Four Signs That It’s a Scam Scammers PRETEND to be from an organization you know. Scammers oft...