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How to Download an Attendance List from Microsoft Teams (IIUM Classes)
For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...
Reporting Phone Issues (For IIUM Staff)
Reporting Phone Issues (For IIUM Staff) If you are facing issues with your office phone, please ...
What should I do if my student status is 'DISMISSED'?
If your status is listed as ‘DISMISSED’, please consult with your Kulliyyah, Academic Advisor, or...
How Do I Use Google Scholar Effectively?
Q: How can I find the most relevant and recent academic papers on Google Scholar? A: Google Scho...
What should I do if my device can’t find the Wi-Fi network?
A:If your device can’t detect the Wi-Fi network, try the following steps: ✅ Ensure the Wi-Fi f...
What is the Difference Between Next-Generation Antivirus (NGAV) and Traditional Antivirus?
Q: How does Next-Generation Antivirus (NGAV) differ from traditional antivirus?A: NGAV goes beyon...
What does “Connected, no internet” mean?
Q: Why does my device say “Connected, no internet”? A:This message means your device is successf...
What is Staff Clearance (Exit Clearance)?
Q: What is staff clearance and why is it required? A:Staff clearance, or exit clearance, is a fo...
iTa'leem Single Sign-On (SSO) Integration
iTa'leem Single Sign-On (SSO) Integration — Effective Semester 2, 2023/2024 Starting Semester 2,...
Who to Contact for Admission Matters
Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...
What is Microsoft Azure Portal? (For IIUM Students & Staff)
Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...
SFS Issue Already Closed
Issue: SFS Issue Already Closed Important Information:For any SFS (Student Financial Services) i...
Access CAM Entry
Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...
i-Ma'luum Access for New Students
Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...
How to Record a Zoom Meeting (IIUM Students & Staff Guide)
You can record Zoom meetings for later reference, but permission depends on host settings. Follow...
How to Connect to IIUM-Student Wi-Fi
To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...
What is MYREN and its role in IIUM?
Q: What is MYREN?A: MYREN stands for Malaysian Research and Education Network. It is a high-speed...