How to Connect to IIUM-Student Wi-Fi

To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet):

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Step 1: Select the Correct Wi-Fi Network

1. Go to your device’s Wi-Fi settings.

2. Look for the network:

   • SSID (Network Name): IIUM-Student

   • Security Type: Open (no password initially).

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Step 2: Log In with Your IIUM Credentials

1. After connecting, open a web browser (Chrome, Safari, Edge, etc.).

2. You will be automatically redirected to the IIUM Wi-Fi login page.

   • If not, manually visit: http://captive.apple.com (for iOS) or any non-HTTPS site (e.g., http://example.com).

3. Enter your login details:

   • Username: Your matric number (e.g., G1234567).

   • Password: Same as your i-Ma’luum password.

4. Click "Login" or "Connect".

✅ You should now be connected!

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Step 3: Troubleshooting (If Connection Fails)

❌ No login page appears?

• Disable mobile data/VPN.

• Clear browser cache or try a different browser.

❌ "Authentication failed"?

• Reset your i-Ma’luum password at:
  🔗 https://passwordreset.iium.edu.my

• Contact ICT Help Desk if locked out.

❌ Limited/No Internet?

• Forget the network → Reconnect.

• Restart your device.

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Important Notes

📌 Valid only for IIUM students (staff must use IIUM-Staff).
📌 Do not share your credentials – misuse may lead to account suspension.
📌 Report dead zones via i-FIRST.

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Need Help?

• ICT Help Desk (Gombak): ☎️ 03-6421 6666

• Email: servicedesk@iium.edu.my

• Walk-in: Level 1, ITD Building

Enjoy seamless internet access across IIUM campuses! 🚀