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  • FAQ: ICT Services Help Desk for IIUM Student

  • Get the password to access ICT facilities such as WiFi, i-Ta’leem, i-Ma’luum, etc.

  • Microsoft Services

    • Microsoft Teams for Education. Quick Start guide for students.

    • Microsoft Office for free

    • Trouble-shooting Microsoft Office Issues ( Cannot Activate)

    • How many devices can I install my student version of Microsoft Office on?

    • Access to MSDNAA/Microsoft Imagine

    • What is Microsoft Azure Portal? (Student Guide)

    • Cloud storage allocation for Google Workspace and Microsoft 365

  • Google Services

    • Google account for Student

    • Cloud storage allocation for Google Workspace and Microsoft 365

    • How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)

    • Make your google account more secure

    • How to Turn on Google 2-Step Verification

    • How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)

  • Software Services

    • Software are available for download

  • Wi-Fi Services

    • Get WI-FI services

    • How to Connect to IIUM-Student Wi-Fi

    • How do I connect to IIUM Wi-Fi?

    • Tips to fix IIUM Students WI-FI

    • Reporting WI-FI Issues at Mahallah IIUM Gombak

    • How to Fix IIUM Wi-Fi Connection Problems

    • How to forget SSID due to wireless maintenance

    • Trouble-shooting Issues Related to WI-FI

    • What does “Connected, no internet” mean?

    • Cybersecurity Tips & Tricks: Security Guidelines for Using Public Wi-Fi

  • Student Email Services

    • How do I activate my IIUM Google email?

    • How do I activate my IIUM Live email (for Microsoft 365)?

    • IIUM e-mail address

    • IIUM Live Email Guidelines

    • Microsoft LIVE IIUM email Info

    • How to Fix Gmail Not Showing All Emails

  • i-Ma'luum & i-Taleem

    • i-Ma'luum Access for New Students

    • My i-Ma'luum account shows my student status as 'DEFER'. What should I do?

    • How do I reset my i-Ma’luum password?

    • Get to Know Your i-Taleem (IIUM Learning Management System)

    • What is my first-time ITa’leem password?

  • i-First

    • What is i-FIRST?

  • Zoom Tips

    • How to Record a Zoom Meeting

    • How to Fix Zoom Microphone Issues

  • ICT SERVICES HELPDESK

    • ICT Services Help Desk

    • Need help with the ICT facilities in IIUM

    • Locate Us| ITD Main Gombak

    • Contact ITD Management & Branches

    • Customer Service vs. Customer Support

    • What are the operational hours for the ICT Help Desk at Gombak Campus?

    • Contact ITD

    • What services does the ICT Helpdesk provide?

    • What services are NOT provided at the ITD Service Helpdesk?

    • Who to Contact for Admission Matters

    • For Postgraduate Students with "TERMINATED" Status

    • For Undergraduate Students with "TERMINATED" Status

  • Cybersecurity

    • Cybersecurity Tips & Tricks: Awareness for Multi-Factor Authentication (MFA)

    • Cybersecurity - Multi Factor Authentication(MFA)

    • FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365

    • How to Turn on Google 2-Step Verification

    • SSO MFA User Manual

  • Adobe Cloud

    • What is Adobe Creative Cloud?

    • How do I get Adobe Creative Cloud?

    • How do I log in to Adobe CC?

    • Are all Adobe apps included?

    • Policies

  • Admission Matters

    • Who to Contact for Admission Matters

Books
FAQ: ICT Services Help...
Microsoft Services

Microsoft Services

FAQs regarding services provided by Microsoft.

Microsoft Teams for Education. Quick Start guide for students.

Download the PDF.

Microsoft Office for free

Registered students are eligible to download and install Microsoft Office 365 for free, for up to...

Trouble-shooting Microsoft Office Issues ( Cannot Activate)

First of all, uninstall any other version of Microsoft Office from the pc/laptop. You can visit h...

How many devices can I install my student version of Microsoft Office on?

You can install Microsoft Office for free on up to 15 devices in total (five installations on Win...

Access to MSDNAA/Microsoft Imagine

After you have activated your IIUM Live e-mail address, you will receive an e-mail from Microsoft...

What is Microsoft Azure Portal? (Student Guide)

Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy...

Cloud storage allocation for Google Workspace and Microsoft 365

We are delighted to share the latest developments on cloud storage allocation for Google Workspac...

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Created 1 day ago by MOHD FARISALHARISI BIN MOHD YAZIZ
Updated 9 hours ago by MOHD FARISALHARISI BIN MOHD YAZIZ
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