ICT SERVICES HELPDESK
A help desk provides technical support to end users, troubleshoots staff and
student issues. The staff will guide them through specific tasks and actions.
ICT Services Help Desk
ICT Services Help Desk The ICT Services Help Desk is the first point of contact for all IT-relat...
Need help with the ICT facilities in IIUM
ITD provides a one-stop ICT Services Help Desk located at the ground floor of the ITD Office. The...
Locate Us| ITD Main Gombak
Contact ITD Management & Branches
INFORMATION TECHNOLOGY DIVISION, ITD International Islamic University Malaysia P.O. Box 10, 531...
Customer Service vs. Customer Support
The difference between customer service and customer support is that customer support teams suppo...
What are the operational hours for the ICT Help Desk at Gombak Campus?
Q: What are the operational hours for the ICT Help Desk at Gombak Campus?A: Monday–Thursday:...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help d...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and o...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or inst...
Who to Contact for Admission Matters
Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
For Undergraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...