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What does “Connected, no internet” mean?
Q: Why does my device say “Connected, no internet”? A:This message means your device is successf...
What is Staff Clearance (Exit Clearance)?
Q: What is staff clearance and why is it required? A:Staff clearance, or exit clearance, is a fo...
iTa'leem Single Sign-On (SSO) Integration
iTa'leem Single Sign-On (SSO) Integration — Effective Semester 2, 2023/2024 Starting Semester 2,...
Get to Know Your i-Taleem (IIUM Learning Management System)
Get to Know Your i-Taleem (IIUM Learning Management System) Follow these simple steps to access ...
Reporting Phone Issues (For IIUM Staff)
Reporting Phone Issues (For IIUM Staff) If you are facing issues with your office phone, please ...
Who to Contact for Admission Matters
Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...
ICT Services Help Desk
ICT Services Help Desk The ICT Services Help Desk is the first point of contact for all IT-relat...
Make your google account more secure
How to Make Your Google Account More Secure Follow these steps to enhance the security of your G...
SFS Issue Already Closed
Issue: SFS Issue Already Closed Important Information:For any SFS (Student Financial Services) i...
Access CAM Entry
Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...
Guidelines on Announcements through IIUM Email, Staff & Student Portals
Q: How can I make an official announcement to IIUM staff and students? A: You can make announcem...
i-Ma'luum Access for New Students
Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...
Unable to Use i-Attend
Q: I cannot use i-Attend. What should I do? A: Please follow these steps to resolve the issue: ...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
For Undergraduate Students with "TERMINATED" status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
Google account for Student
All IIUM students receive a Google Workspace for Education (GWFE) account, which includes: ...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help des...
Is there a deadline for booking the Training Lab?
Q: Is there a deadline for booking the lab?A: Yes! You must verify software setup at least 3 work...