ICT SERVICES HELPDESK
A help desk provides technical support to end users, troubleshoots staff and
student issues. The staff will guide them through specific tasks and actions.
Services: ITD Service Desk
ITD Service desk responsibilities such as: Managing service requests, problems, and incidents A...
Locate Us| ITD Main Gombak
Contact ITD Management & Branches
INFORMATION TECHNOLOGY DIVISION, ITD International Islamic University Malaysia P.O. Box 10, 531...
Customer Service vs. Customer Support
The difference between customer service and customer support is that customer support teams suppo...
Service Desk Counter: Do’ and Don’t
Service desk counter Do.’ Respect your customers. Be Honest Take Responsibility Always Put Yo...
For Undergraduate Students with "TERMINATED" status
They need to raise their issue to the AMAD Office or Kulliyyah for their assistance.We here at IT...
Student cannot use i-attend to enter the IIUM Library
Go to itd counter itd servicedesk or call 0364216666 and make the report Check the number matric...
What are the operational hours for the ICT Help Desk at Gombak Campus?
Q: What are the operational hours for the ICT Help Desk at Gombak Campus?A: Monday–Thursday: 8...
How can I contact the ICT Help Desk?
Q: How can I contact the ICT Help Desk?A: Gombak: Tel: 03-6421 6666 | WhatsApp: 016-9832415 | ...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help des...
How to Register for "Going Abroad Self-Registration" for IIUM Email Access
How to Register for "Going Abroad Self-Registration" for IIUM Email Access If you are an IIUM st...