How to Create an IIUM Wi-Fi Guest Account
IIUM provides temporary Wi-Fi access for visitors/guests through the IIUM-Guest network. Here’s how to get access:
Option 1: Self-Registration (For Short-Term Guests)
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Connect to "IIUM-Guest" Wi-Fi (no password required).
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Open a browser → You will be redirected to the IIUM Guest Portal.
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Register as a Guest:
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Fill in:
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Name
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Mobile Number (for OTP verification)
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Email
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Purpose of Visit (e.g., meeting, event)
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Agree to the terms & conditions.
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Verify via OTP (sent to your phone).
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Login with the provided credentials.
✅ Access granted for 24 hours (renewable if needed).
Option 2: Sponsored Guest Account (For Long-Term Visitors)
If you’re a guest speaker, vendor, or visiting researcher, an IIUM staff member must sponsor your account:
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The staff submits a request via:
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i-FIRST (Ticket category: Wi-Fi Access Request)
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Email ICT Help Desk (servicedesk@iium.edu.my) with:
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Guest’s full name, contact, and duration of stay.
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Reason for access (e.g., conference, collaboration).
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Once approved, the guest receives login details via email/SMS.
Important Notes
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Guest accounts expire after the approved duration.
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Speed may be limited compared to student/staff Wi-Fi.
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Commercial use is prohibited (only for official visits).
Troubleshooting
❌ Not redirected to the login page?
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Manually open: http://captive.apple.com (iOS) or any HTTP website.
❌ OTP not received?
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Check spam folder or request a resend.
❌ Account expired?
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Re-register or ask your IIUM sponsor to extend access.
Need Help?
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ICT Help Desk: ☎️ 03-6421 6666 | 📧 servicedesk@iium.edu.my
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Walk-in: Level 1, ITD Building, Gombak Campus
Note: Misuse of guest accounts may result in access termination. 🔐
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