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  • I-FIRST

  • How do I sign in to the I-FIRST Portal?

  • How do I create and submit a case in the I-FIRST Portal?

  • How do I view the status and resolution of my case lodged in the I-FIRST Portal?

  • How do I inquire about my submitted case in the I-FIRST Portal?

  • How Manager Manage New Ticket From User?

  • How Supervisor Assign The Ticket to PIC?

  • How PIC Update Progress of The Ticket?

  • Person In Charge Job Done The Ticket

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    • Ticket Listing

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  • Super Admin - Manage Module

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I-FIRST
Ticket Management For ...

Ticket Management For Agent/Support

How to Login

Two Ways 1) Click on this link: Ticket Listing (iium.edu.my)  Or 2) Click on the Sign In [1], ...

Ticket Listing

This is the main list of currently available tickets for the agents/support. From here on, an age...

Ticket View

  Ticket Info [1] shows the Ticket ID, Service Name, Service Category, and Service Details T...

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Created 3 years ago by FATHUL ARIF KAMARUDIN
Updated 3 years ago by FATHUL ARIF KAMARUDIN
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