ICT Services HelpDesk

 Guidelines on announcements through IIUM email, staff & student portals  IIUM ICT GUIDELINE...

Other important guidelines: It is recommended to put "Assalamualaikum" in writing or using Arabi...

1. Log in to the MyIIUM Staff Portal <click here>.   2. From the left sidebar, click Onli...

In light of the recent communication regarding Microsoft M365 storage allocation at the Universit...

CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

First of all, uninstall any other version of Microsoft Office from the pc/laptop. You can visit h...

You can install Microsoft Office for free on up to 15 devices in total (five installations on Win...

UTILISATION OF ONEDRIVE FOR IIUM ECOSYSTEM

السلام عليكم ورحمة الله وبركاته Dear All Staff, Microsoft OneDrive is a cloud storage provided ...

السلام عليكم ورحمة الله وبركاته Dear All Staff, Microsoft OneDrive is a cloud storage provided ...

السلام عليكم ورحمة الله وبركاته Dear All Staff, Microsoft OneDrive is a cloud storage provided ...

Student to update 365 profile or reset password for live account.

UTILISATION OF ONEDRIVE FOR IIUM ECOSYSTEM

Close browser and restart again.      

We are delighted to share the latest developments on cloud storage allocation for Google Workspac...

How to register your IIUM Adobe Creative Cloud Software 1 step. Request by sending email serv...

Download the PDF  

Microsoft Teams Admin Centre Training01/09/202110.00am to 11.30amDOWNLOAD THE RECORDING HERE!

السلام عليكم ورحمة الله وبركاته Dear All Academic Staff, This is to inform you that the Ministr...

You have to use Teams Client Desktop. During the meeting, click show "Participants" and click t...

Assalamualaikum wa Rahmatullahi wa Barakatuh Dear IIUM Community, Information Technology Divisi...

How to create IIUM WIFI Guest Account. Login username and password provided by administrator.  ...

This is a general guideline to troubleshoot on why you cannot access wifi/interne...

How to forget SSID due to wireless maintenance Use the instructions below to forget an SSID (Wir...

Two-step verification, also known as 2FA or two-factor authentication, is a security process in w...

When a G Suite user attempts to sign in to a new device, they may be greeted with: Verify it...

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

Most of us use Google every day, but many have likely only scratched the surface of the search en...

Google will no longer provide free unlimited storage starting from July 2022. We have also announ...

HOW TO MOVE OR COPY MAIL FROM ONE GMAIL ACCOUNT TO ANOTHER

How to Import Google Calendar into Outlook

You need to activate the temporary pin number that was given to you when you enrolled/registered....

For students, connect to the IIUM-Student WiFi network, FireFox OR Edge and key in your username ...

 Go to http://imaluum.iium.edu.my and click on “Login Problem?” link at the top right menu. Key i...

لسلام عليكم ورحمة الله وبركاتهDear IIUM Gombak students, please be informed that all prob...

IIUM Student Wi-Fi not working? Here’s how to fix the problems  

Registered students will get an IIUM e-mail address. All students will be assigned an IIUM Live e...

Registered students are eligible to download and install Microsoft Office 365 for free, for up to...

After you have activated your IIUM Live e-mail address, you will receive an e-mail from Microsoft...

Some of the software available are: ·         Windows 8.1 ·         Windows 10 ·         Micro...

Download the PDF.

HOW TO CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

You can install Microsoft Office for free on up to 15 devices in total (five installations on Win...

First of all, uninstall any other version of Microsoft Office from the pc/laptop. You can visit h...

ITD provides a one-stop ICT Services Help Desk located at the ground floor of the ITD Office. The...

How to forget SSID due to wireless maintenance Use the instructions below to forget an SSID (Wir...

ITD Service desk responsibilities such as: Managing service requests, problems, and incidents A...

INFORMATION TECHNOLOGY DIVISION, ITD International Islamic University Malaysia P.O. Box 10, 531...

The difference between customer service and customer support is that customer support teams suppo...

Service desk counter Do.’ Respect your customers. Be Honest Take Responsibility Always Put Yo...

What is E-Waste E-waste is electronic products that are unwanted, not working, and nearing or ...

  Today’s computers come in many different shapes and sizes, and each keeps us connected to ou...

Physical CareComputers include various sensitive internal structures, and it’s important to pro...

Establish energy-efficient practices: Depending on the utility company you are paying, they usual...

Here’s the best advice for keeping your laptop battery running as long as it can on its little p...

  Analog Digital Signal Analog signal is a continuous signal which represents physical measurem...

Can Screens Make Your Eyesight Worse? Digital Eye Strain (DES), or computer vision syndrome, is ...

Artificial intelligence (AI) What is artificial intelligence (AI)?Artificial intelligence is the...

Here are some additional tips to help you identify and avoid spam emails: Check the sender infor...

Google Drive is a cloud storage service, which becomes a popular online service that many peoples...

ChatGPT is an AI-powered language model developed by OpenAI. It’s capable of generating human-lik...

  The Do’s Do arrive early.  Do be willing to help a co-worker. Do jump at the chance to comp...

5G is the 5th generation mobile network. It is a new global wireless standard after1G, 2G, 3G, an...

The meaning of Information Technology & CommunicationInformation and Communications Technolog...

What is Java? Java is a popular programming language, created in 1995. It is owned by Oracle, a...