ICT Services HelpDesk

FAQs for anything related to ICT Services in IIUM.

FOR IIUM STAFF

IIUM Announcement Guidelines

Staff Portal

Any information regarding staff portal usage

Microsoft 365

FAQs related to Microsoft 365 account for IIUM staff

Available Software Subscription for All IIUM Staff

Adobe Creative Cloud Microsoft Office 365 Windows 10 Microsoft Azure Portal Antivirus Premium...

Microsoft Teams

Information regarding Microsoft Teams

Zoom Education for IIUM

IIUM Staff WI-FI

FAQs related to IIUM Wi-Fi issues.

GOOGLE (G Suite/Gmail)

FAQs related to Google Workspace

FOR IIUM STUDENTS

Get the password to access ICT facilities such as WiFi, i-Ta’leem, i-Ma’luum, etc.

You need to activate the temporary pin number that was given to you when you enrolled/registered....

Get WI-FI services

For students, connect to the IIUM-Student WiFi network, FireFox OR Edge and key in your username ...

Connection WI-FI problem

 Go to http://imaluum.iium.edu.my and click on “Login Problem?” link at the top right menu. Key i...

Reporting WI-FI Issues at Mahallah IIUM Gombak

لسلام عليكم ورحمة الله وبركاتهDear IIUM Gombak students, please be informed that all prob...

Tips to fix IIUM Students WI-FI

IIUM Student Wi-Fi not working? Here’s how to fix the problems  

IIUM e-mail address

Registered students will get an IIUM e-mail address. All students will be assigned an IIUM Live e...

Microsoft Office for free

Registered students are eligible to download and install Microsoft Office 365 for free, for up to...

Access to MSDNAA/Microsoft Imagine

After you have activated your IIUM Live e-mail address, you will receive an e-mail from Microsoft...

Software are available for download

Some of the software available are: ·         Windows 8.1 ·         Windows 10 ·         Micro...

Microsoft Teams for Education. Quick Start guide for students.

Download the PDF.

IIUM Live Email Guidelines

HOW TO CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT

Microsoft LIVE IIUM email Info

How many devices can I install my student version of Microsoft Office on?

You can install Microsoft Office for free on up to 15 devices in total (five installations on Win...

Trouble-shooting Microsoft Office Issues ( Cannot Activate)

First of all, uninstall any other version of Microsoft Office from the pc/laptop. You can visit h...

Need help with the ICT facilities in IIUM

ITD provides a one-stop ICT Services Help Desk located at the ground floor of the ITD Office. The...

How to forget SSID due to wireless maintenance

How to forget SSID due to wireless maintenance Use the instructions below to forget an SSID (Wir...

ITD HELPDESK

A help desk provides technical support to end users, troubleshoots staff and student issues. The...

ITD GO GREEN

ICT TIPS & TRICKS

FAQs related to Computer Care

ICT KNOWLEDGE

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