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How do I sign in to the I-FIRST Portal?

1. Open IIUM HelpDesk through helpdesk.iium.edu.my. You will view the portal of IIUM HelpDesk.

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2. On top of the portal, click the menu Sign In.

3. For students and staff of IIUM, please log in using IIUM ID by clicking the button IIUM community.

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4. Fill in your matric number or staff's email ID and password. Click button LOGIN.

5. After logging in to IIUM HelpDesk Portal, you will be viewing the request form.

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