FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365

FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365

What is MFA?

Multi-Factor Authentication (MFA) requires you to provide two or more verification methods to access your account, adding extra security beyond just your password.

Why is MFA important?

MFA helps protect your account from unauthorized access, even if your password is compromised.

When will MFA be enforced?

Starting 28 January 2026 MFA will be mandatory for all IIUM Microsoft 365 @live users.

 

How to set up MFA on your Microsoft 365 account:

Step 1: Sign in to your Microsoft 365 account

• Go to https://aka.ms/mfasetup or https://portal.office.com
• Enter your IIUM @live email and password.

Step 2: Begin MFA registration

• You will be prompted to start the MFA setup process.

Step 3: Choose Your Preferred Verification Method

You can select from the following options:

Google Authenticator App (Recommended)

• Install the Google Authenticator app on your mobile phone.
• Open the app and tap “+”.
• On the Microsoft 365 setup screen, click “Set up a different authentication app.”
• Select “Scan a QR code.”
• Scan the QR code displayed on the screen.
• Enter the 6-digit code shown in the app to complete the setup.

 

 

 

 

Email Verification

• Use your IIUM email address for verification:

• Staff: @iium.edu.my
• Students: @student.iium.edu.my

Phone Number (Text or Call)

• Enter your mobile phone number and choose to receive a verification code via SMS or phone call.

Step 4: Complete the setup

• Follow the on-screen instructions to verify your chosen method.
• Confirm setup by approving a test notification or entering a code.

Step 5: You're done!

• Your account is now protected with MFA.
• You will be prompted for the second verification each time you log in from a new device or browser.

 

Tips and reminders:

• The Authenticator app provides the best security and ease of use.
• Keep your phone accessible when signing in.
• Update your phone number or authentication method anytime via https://aka.ms/mfasetup.
• Contact ITD Support if you lose access to your authentication method.
• Also don’t  forget to update your password regularly to further enhance account security